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  • Managed services – Operations and support for sustainable infrastructure

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Managed services: operations and support for sustainable infrastructure

Under the growing pressure of costs and competition, the decisive factor of your growth and competitive strategy is an efficient IT infrastructure, as well as the continuous optimization of business processes and IT infrastructure.

The audius service portfolio ranges from providing IT services and taking over individual services and systems, through to assuming complete responsibility for your IT operations. Decades of experience and cost-efficient service products are used to the fullest potential.

To meet the different IT requirements of the customers, audius develops an optimal service concept that is tailored to the requirements of each customer. Managed services cover all aspects of sophisticated, efficient provisioning of IT services.  

The services include:

  • Analysis and implementation
  • IT support (1st, 2nd, and 3rd-level support)
  • IT operations
  • Continuous optimization
  • IT service management
  • On-site and remote services

Fields of expertise:

  • Managed infrastructure services
    audius supports you in implementing and optimizing your IT infrastructure and processes. On request, audius takes over individual tasks, disciplines, or IT operations as a whole, allowing you to concentrate on your core business.

  • Managed service desk
    audius is your competent contact partner for all IT support topics and is able to manage your IT services for you – even around the clock on request. In doing this, audius provides you with qualified 1st, 2nd, and 3rd-level support.

  • Managed operation services
    As part of the IT operation services, audius provides all operation support services that are necessary for optimizing and maintaining regular operations. These services are performed either on site at the customer's premises or remotely.

Besides the immediate cost benefits achieved through optimizing IT business processes, managed services ensure that new requirements have calculable conditions. This results in transparent costs as well as sustainable infrastructure.

Approach:

  • Analyze the current situation
  • Analyze requirements and set objectives
  • Create a detailed design concept
  • Implement and operate

Contact form

Please contact for further information!

Kundenprojekte

Nachfolgend finden Sie eine Auswahl an Kunden, die erfolgreich ein Lösungs-Projekt mit audius als Partner durchgeführt haben.

Satisfied customers

Watch the references.

Projektdauer:

Fortwährend seit 2013

Technologien:

  • (Windows) Server Netzwerkmanagement (Extreme)

Projektinhalte:

  • Migration Active Directory + Exchange Konten in eine neue Umgebung
  • Aufbau externes Rechenzentrum

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