Benefits

Optimization of communication processes
Greater user acceptance and satisfaction
Increased employee productivity
Effective collaboration within a short time frame
Complete transparency of costs

Information

Productive collaboration
throughout the company

Employees can only work together optimally if their communication and collaboration tools are precisely tailored to the requirements and processes at the company. Modular, on-premise, or cloud-based voice, video, and messaging solutions facilitate transparent communication throughout the company. 

Increase efficiency
with audius Managed Services for Collaboration

audius Managed Services for Collaboration can be relied on to set up and manage an IT environment for collaboration. Managed services include 1st and 2nd level support for your platform, up to 24/7 operation, and monitoring of the digital workplace environment. We therefore ensure that the environment meets both your business needs and user expectations. The comprehensive service of audius Managed Services for Collaboration helps you focus on implementing your strategic business initiatives.

The audius services

Strategy

  • Design, building and operation of communication platforms 
  • Platform monitoring/updating 
  • Analysis of performance data & 
  • derivation of measures 
  • Administration of the platform 
  • Interface with vendors

System Landscape

  • Cisco: Unified Comm., Jabber, WebEx 
  • Microsoft: Exchange, Teams, SharePoint, Skype 
  • for Business 
  • IBM: Notes, Domino server 

Care & Culture

  • Dedicated/shared desk 
  • 1st / 2nd-level support 
  • Benefiting from the use of new technologies 
  • User administration 

Service Management

  • Business process monitoring & reporting 
  • Service times up to 24/7 
  • Continuous optimization as part of CIP, e.g. automation 
  • Provision of services, in accordance with ITIL for example 

Communication Platform

  • Selection, design & commissioning 
  • Administration of the solution 
  • Monitoring and operation 
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