Services
Managed Collaboration
Collaborate effectively within the company using voice, video, and messaging solutions on-premise, hosted, or on cloud platforms.
Benefits
vorteile
Information
informationen
The audius services
leistungen
Strategy
- Design, building and operation of communication platforms
- Platform monitoring/updating
- Analysis of performance data &
- derivation of measures
- Administration of the platform
- Interface with vendors
System Landscape
- Cisco: Unified Comm., Jabber, WebEx
- Microsoft: Exchange, Teams, SharePoint, Skype
- for Business
- IBM: Notes, Domino server
Care & Culture
- Dedicated/shared desk
- 1st / 2nd-level support
- Benefiting from the use of new technologies
- User administration
Service Management
- Business process monitoring & reporting
- Service times up to 24/7
- Continuous optimization as part of CIP, e.g. automation
- Provision of services, in accordance with ITIL for example
Communication Platform
- Selection, design & commissioning
- Administration of the solution
- Monitoring and operation
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