How many times have you felt like throwing your PC out the window because it didn’t do what you wanted it to? Thanks to audius, this is totally unnecessary. IT applications are becoming more complex and mobile all the time, which in turn increases the effort required to manage them. Only with the comprehensive, holistic support of a management service can the entire process be efficiently monitored, optimized and controlled throughout the company. audius Managed Services for Workplace take over the operation and support of all the applications required for IT workstations.

Benefits
Increased security for your entire IT infrastructure
Greater user satisfaction
Standardization and simplification of your company’s IT operations
Reliable client management
Secured business processes
Complete cost transparency through monthly billing or flat fee
Outsourced service management frees up your IT experts to concentrate on core tasks
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Holistic support for every IT workstation

audius Managed Services for Workplace enable you to optimize and control your IT processes. 

Support at every IT-based workplace

To prevent your business processes from grinding to a halt, workplace services need to find solutions that facilitate modern ways of working. The services provided by audius standardize your IT workplaces and optimize and accelerate your processes, which allows your company to reap the benefits of easy and efficient workplace management. For you, this means less administration and more time to focus on your core business.

All applications with audius Managed Services for Workplace at a glance

The Managed Services include the following: software distribution and license management, imaging, anti-virus monitoring, hard drive encryption, incident and request processing for end users or data centers, first and second-level support for the operated infrastructures, guideline development and management, license monitoring, and malware immunization. 

With its Managed Workplace service, audius provides comprehensive support that does more than simply improve the reliability of day-to-day operations and enhance user satisfaction. It also reduces cost and efficiency pressures and safeguards business processes.

The audius services for an efficient workplace

Strategy

  • Technology selection 
  • Design & build server infrastructure 
  • Change/release management 
  • Lifecycle management for workplaces 
  • License management 
  • Roll-out on client infrastructure 

Technology

  • Loading and SW distribution 
  • Management of client guidelines 
  • Operation of software distribution 
  • Packaging including imaging 
  • AV solution operation / management 
  • Management of encryption technology 

Care & Culture

  • Knowledge management 
  • Downtime minimization 
  • Up-to-dateness minimizes threat risk 

Service Management

  • Reporting of defined SLAs 
  • Service hours according to requirements 
  • Provision of services in accordance with ITIL 
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