audius Service Desk

The audius Service Desk is the perfect response to this development. We pool services under one roof and create synergies.
Where can we support you?

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audius IT Service Desk
IT Service Desk

The audius IT Service Desk is a central point of contact for all users with IT problems or service requests.

audius Facility Service Desk
Facility Service Desk

The audius Facility Service Desk is a central point of contact for all disruptions, requests and orders in plants and buildings.


Product information

audius – your experts for service management

Service management is a central component in the audius service portfolio and enjoys a correspondingly high status. With more than 20 years of experience, first-class service management is part of the audius DNA and brand essence.

The audius Service Desk supports hundreds of thousands of satisfied users in numerous industries and ensures that several thousands incidents are recorded, processed and resolved without a hitch every single day. Our unique, overarching process model for IT and Facility Service is based on ITIL. It pools experience from both worlds as well as many customer situations so that they can be called upon again when dealing with future service jobs.

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As digitalization progresses, services are also growing ever closer together. Trends such as IoT and Industry 4.0 are leading to an ever greater overlap in IT and facility service.
In audius, you have a service provider who takes care of everything.

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