Benefits
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One system for sales, procurement, warehouse, production, and distribution
Dynamics 365 and audius:CRM+ERP connect all the different business areas of production and trade companies.
CRM and ERP in one solution
The industry solution combines sales processes and order processing (CRM) with production operation and procurement processes.
Modular structure for enterprise resource planning
Due to their modular design, the CRM and ERP software components can be selected and combined as desired and are compatible with a wide range of additional audius and Microsoft products.

Product information
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audius | audius CRM+ERP
CRM and ERP in one solution

Software packages for CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) are often independent systems in companies, but the processes should by no means be viewed isolated. After all, customer orientation and customer needs apply at all times and everywhere within a company.

The audius:CRM+ERP industry solution expands Dynamics 365 Sales and includes relevant processes in all business areas: it enables an entire company to use common software across all departments.

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audius | audius CRM+ERP

For this purpose, audius applies with audius:CRM+ERP the development strategy holistically and combines the functions for sales, marketing, customer service, manufacturing, purchasing, warehouse and distribution in a modular way.

With this solution, customers acquire the components for CRM and ERP only, which they require for business processes within their company: Sales and consistent customer orientation go then hand in hand with manufacturing, resource planning and management, warehouse and inventory management as well as delivery to an end customer.

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Module

audius:CRM+ERP – the basis with industry-specific business processes

Dynamics 365 Sales and audius:CRM+ERP form the first well-founded variant of the ERP system. The industry-specific business processes for sales, order processing, invoicing and marketing are best practice for the manufacturing and retail sectors.

The scope of application include sales opportunity qualifications, quotations, order processing, price and discount calculation, industry-specific product management and the creating of delivery notes - the basis for invoicing.

Products and services are invoiced individually for each order or automatically with recurring flat rates.

Intercompany processes are mappable in both - order processing and invoicing!

This basic industry solution of CRM and ERP can be extended by the following modules, for each individual company according to its business model:

audius:Manufacturing
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audius:Manufacturing - Expanding component for production control

audius:Manufacturing processes production data and orders, for the manufacturing of products. The software solution ensures the best possible capacity utilisation as well as the dispatching of orders for production processes.

In addition to generating parts lists, routings, data for CNC controls and drawings, the range of services offered by audius:Manufacturing includes stock reservation for products and assemblies.

The material is provided and the production message transmitted to the workstations. Manufacturing ends with the ‚finished status‘.

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audius:Purchase
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audius:Purchase - Expanding component for purchasing

In addition to supplier and product management, audius:Purchase includes two further modules: Ordering and inventory management. The intercompany process across several locations is a central function of the extension to the basic features of CRM and ERP systems.

Order processing handles the order proposals, monitors the orders and processes the receipts. The ordering of the material is carried out with the help of the software on an order-related, demand- or consumption-oriented basis, taking into account minimum stocks, seasonal fluctuations and replenished periods.

Orders are placed with suppliers, taking into account product characteristics and units, delivery- calendars, order blocks or framework agreements.

Inventory management processes the receipts, issues goods and provides the material availability for production. In this process, stock levels and inventory are managed across several warehouses and locations.

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audius:Planning
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audius:Planning - Expanding components for disposition

audius:Planning controls the demand capacity management for production, warehouse and purchasing on the basis of production data. The extension to audius:CRM+ERP ensures the value chain and prevents supply shortage.

Central to this is checking the availability for resources and materials at the right times. audius:Planning resolves scheduling and material conflicts, with reservations and calculation of order proposals. For this purpose, the software is using the production data and determines order-specific parts lists and working plans for assemblies.

The purchasing department or audius:Purchase is using the calculation of the order proposal as a procurement.

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audius:Delivery
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audius:Delivery - Expanding components for commissioning

Commissioning, outsorcing, packing: audius:Delivery handles dispatch control, route planning and creating delivery notes in one go. The commissioning is happening order related - as soon as the product inspection, packaging and dispatching have been completed, the module will trigger the invoicing.

On requirement, an interface to the forwarding shipping company integrates the logistics partner in the processes or it can map the drop shipment.

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Our certifications and awards
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Trends und Insights
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Our answers to frequently asked questions
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How are accounting and/or payroll accounting integrated into the business processes?

audius:CRM+ERP is based on Dynamics 365 Sales and uses the processes for order processing through to invoicing. For financial accounting, audius offers add-ons that provide interfaces to DATEV and Agenda software.

For what size of company is audius:CRM+ERP intended?

Thanks to its modular structure, extensibility, and scalability, the modular solution is suitable for companies with as few as 20 users.

How is the modular structure of audius:CRM+ERP formed?

The solution platform is audius:CRM+ERP in combination with Dynamics 365 Sales. This forms the foundation of the ERP system.

The add-on components audius:Manufacturing for production control, audius:Purchase for purchasing, audius:Planning for material requirements planning, and audius:Delivery can be added as required. The audius:Configurator add-on enables quotation and product configuration of complex and multi-variant products.

Is there a training management add-on for audius:CRM+ERP?

audius:CRM+ERP is fully compatible with the audius:Education & Event industry solutions. These would support manufacturers with the delivery of product training courses for customers, for example, or the organization of corporate events for employees.

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How can I help you?
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AUTORAUTHOR
Division Director Software

+49 (7151) 369 00 - 289

+49 (7151) 369 00 - 289