audius: Software & Consulting
Industry solution for IT, software and consulting companies
This solution provides business processes for companies in the IT, software and consulting industries with services and license business portfolio.
Automated sales processes strengthen internal resources and sales success. Customer consulting takes place in projects and customer service, along with customer and knowledge management and marketing functions. License management simplifies the handling of complex software products in sales and service.
Product information
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In addition to optimised business processes of quotations and order processing, audius:Software & Consulting includes a complex price and discount calculation for services and software products (optional for licences with many variants: product configuration with the audius:Configurator).
Time recording for service orders, project business and given service orders are used for invoicing.
The licenced orders, rental and maintenance are intended for a one-off or periodic invoicing.
Delivery notes can be created for both, service orders and licence orders. System partners can also be integrated.
The sales and contribution margin calculations, integrated in audius: Software & Consulting, are interesting for consultancy and project management.
Services and project business are invoiced according to the work performed. Recorded employee times are being used for this purpose.
Products are invoiced according to their characteristics: Purchase licences only once, rental licences, maintenance and service after the due date. With periodic order settlement, invoicing for licences and service flat rates are taking place automatically on the due date.
The marketing functions provided within Dynamics 365 Sales are supplemented by audius:Software & Consulting with features for contact data management, customer segmentation and implementation of DSGVO requirements.
In addition to quotation and order processing, the business processes for licence products include specific product management with versions, features and licence details, also depending on the licence type. These are the basis for price calculations and billing periods.
The customer inventories provide information about licences used on customer's premises, including updates pending, contract extensions and test deployments.
Licence keys can be generated with external web services and they can be stored in the system.
To administrate licence products, audius:Software & Consulting offers processes for simple warehouse management. Possible suppliers are managed and supplier invoices created.
The warehouse management shows all warehouses, their stock and stock movements. It’s the basis for the order management.
Benefits
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Downloads
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Three Success Codes to Boost Efficiency in IT Service and Software Companies
FAQ
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How does the solution for consulting companies differ from that for software providers?
The solution has a modular structure and our customers only purchase the components they need. Consulting companies would opt for the planning, consulting, project management and support options, while IT companies would also add software sales and license management.
What are the advantages of a successive implementation of audius:Software & Consulting?
A rapid rollout of the system not only increases user acceptance, but also creates immediate business benefits through rapid value creation.
What are the underlying Dynamics 365 products?
audius:Software & Consulting is based on Dynamics 365 Sales. Companies that also offer customer service would add Dynamics 365 Customer Service for these standard processes.
Which Dynamics add-ons are recommended?
Depending on a customer’s specific requirements, the products audius:DATEV, audius:Report, audius:AddressService, or audius:FileAttach can help user processes run even more smoothly and save time.
