• ITIL based, best in class, tailored to individual requirements 
• Network and security topology-focused processes 
• Holistic operation and design, from backbone to access point 

• Support for all leading network and firewall manufacturers: Cisco, Fortinet, HP, Sophos, Checkpoint, Palo Alto 
• WAN, LAN, SAN, WLAN technologies

• Dedicated/shared desk 
• IAM & DDI management 
• Intrusion detection & prevention 
   

• Process monitoring 
• Service times up to 24/7 
• Reporting of defined SLAs 
• Continuous optimization as part of CIP, e.g. automation 
• Provision of services in accordance with ITIL
   

A managed network, also known as network management as a service, is a service model in which an external service provider is responsible for operating and monitoring your network infrastructure.

A managed network provider takes on a variety of tasks, such as network planning and design, installation and configuration, monitoring and troubleshooting, security, and disaster recovery, to ensure the smooth operation and security of your network infrastructure.

Managed network services are ideal for companies of all sizes that would like to enjoy the many benefits associated with outsourcing the management of their network.

Reputable managed network providers have robust security standards and protocols in place to protect your data. You should ensure that the provider you are considering has relevant certifications, such as ISO 27001.

In most cases, yes. Managed network providers typically specialize in working with many different network devices and systems. However, it is important to work with the provider to ensure that your existing infrastructure is compatible with the managed network & security services.