Product information
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Extension of the Microsoft standard
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Seamless on-site technician service
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Guided Mobile Service Processes with Offline Capability and Digital Documentation
Digital checklists, guided service processes, and an offline-capable interface support technicians during maintenance, repair, or commissioning. Signatures, photos, and service reports can be captured on mobile devices, output as PDFs, and sent to customers.
Efficient deployment and resource planning
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Intelligent Resource Scheduling with Planning Board, GPS Support and Automatic Sync
The integrated scheduling board enables planning based on availability, qualifications, distance, and more. Hotel bookings and ancillary services can be scheduled directly. GPS tracking and automatic synchronization support optimal management of deployments.
Centralized documentation with service history
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Automatic Assignment of All Service Documents for a Complete Service History
Service reports, invoices, and technical documents are automatically assigned to the respective job, device, customer, or deployment. The complete service history is centrally accessible—without manual rework or duplicate filing.
Automated follow-up processes
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Automatically Generated Follow-Up Orders and Weekly Reports for Maximum Efficiency
Follow-up orders and weekly reports can be generated automatically from the recorded deployment or training data. This saves time and ensures that all relevant information is systematically processed further.