ServicesOnsite ServicesProfessional solutions around the networked IT workstation for the operation of the IT infrastructure.Mehr erfahrenDiscover moreMehr erfahren Discover more 0Real nameMathias DiwoDivision Director Managed Services+49 (7151) 369 00 - 333 Benefits Information Our services Downloads Benefits vorteile No need to arrange holiday or sickness cover Complete transparency of costs Ticket-based or flat fee Improving end-user satisfaction thanks to direct assignments at the workplace Reduced ticket processing time Replication of the manufacturer’s interface in the event of a defect Avoidance of redundancies through configuration of the network elements Information informationen Support for IT service users A swift response to inquiries and flexible resolution of IT problems make a clear contribution to employee satisfaction while also improving efficiency of day-to-day business. Enjoy swift assistance with IT questions with audius Managed Services for Onsite audius Managed Services for Onsite help you ensure the daily availability of networked IT workstations within an IT infrastructure. Managed Services include the following: incident and request processing in the data center or directly for end users as well as 1st and possibly 2nd level support. We also offer all services throughout the life of IT workstations and mobile devices—from installation through relocation, upgrades, modifications, and disposal. Tailored to individual requirements, the service can be expanded at any time. audius Managed Services for Onsite supports employees in their daily work by relieving them of operational IT support tasks. The audius services leistungen Strategy Greater customer satisfaction More time to concentrate on your core business Implementation Incident and request management on site Assistance for workplaces Support for mobile devices IMAC-D services Care & Culture Support for end-users on site Knowledge management Support for data centers Service Management Service times up to 24/7 Continuous optimization as part of CIP, e.g. training, process optimization Control of on-site assignments on basis of qualified job planning Reporting of defined SLAs Downloads & Referenzen downloads FileManaged Services for Onsite Normaler Abstand nach oben Normaler Abstand nach unten Aus Contact kontakt WebcastsWebcastsAlle Webcasts ›All Webcasts › Momentan sind keine Webcasts vorhanden. WebinareWebinarsAlle Webinare ›All Webinars › Momentan sind keine Webcasts vorhanden.