The current lockdown shows once again how vulnerable our globalized and interconnected working environment is to disruption. After all, certain activities cannot be transferred to the home office without further ado.
It is not only police officers, industrial workers, salespersons, hospital staff and delivery personnel whose physical presence is required at the place of work. For a long time, technical field service was also unthinkable without compulsory presence. But they have come under massive pressure due to the restricted freedom of movement in the wake of stricter Corona regulations. Appointments with customers are being canceled one after another, and international business trips are hardly possible any more.
If you would like to learn more about the possibilities of digitized service processes, please feel free to contact us.